What is a subscription one-off?

A subscription one-off is a one-time extra item a shopper adds to their next scheduled delivery — billed and shipped with that order, not as a new recurring line and not charged on the spot. It's the subscription-friendly way to grab an add-on or restock a favorite without starting a second subscription or paying for shipping twice.

#How a one-off works in WallaB

From the self-serve portal, a pay-as-you-go subscriber picks an extra item — or reorders one from their order history — and it's attached to the next upcoming order:

• It rides the next delivery. The item is queued onto the next scheduled cycle, so it's charged together with that renewal and packed in the same box. The shopper sees the exact amount and date before confirming.
• Nothing is charged right away. Adding a one-off never triggers an immediate, separate charge; the amount is folded into the next cycle's total and billed once, when that order bills.
• It doesn't change the subscription. A one-off is a single add-on for one delivery. The recurring plan, its price, and its cadence are untouched, and the item does not repeat on later orders.

#Pay-as-you-go only

One-offs are available on pay-as-you-go subscriptions. Prepaid subscriptions — where a shopper has already paid for a batch of cycles up front — use a top-up flow instead: a prepaid delivery draws down a stored balance without a fresh charge, so an extra item can't be billed alongside it. See What are prepaid subscriptions?.

#Guardrails the merchant sets

A merchant can limit which products qualify as one-off add-ons and cap the amount, and a short-window order-velocity limit keeps add-ons from piling up. Shoppers add one-offs — and reorder past ones — from their subscription portal.