What are prepaid subscriptions?

A prepaid subscription is one a customer pays for up front, in a batch of several billing cycles at once — for example, buying six months of a monthly box in a single charge. Deliveries are then fulfilled from that prepaid balance instead of charging the card each cycle, and when the balance runs out the subscription simply pauses until more cycles are bought.

#How WallaB handles prepaid billing

• Buying a batch is the only thing that charges. Creating a prepaid subscription never charges on its own — the balance starts at zero and the first charge happens when a batch is purchased. Buying another batch extends the remaining balance rather than resetting it, and the amount is always computed on the server from current pricing.
• Each delivery draws down the balance with no card charge. The shopper sees "X of Y deliveries remaining" instead of a next-billing date.
• Exhaustion pauses; it never silently recharges. When the balance runs out the subscription pauses automatically, and the shopper (or the merchant) buys more cycles to resume.
• Forfeiture is always explicit. Cancelling with unused cycles requires a clear confirmation that the remaining deliveries are given up — nobody loses paid cycles to a mis-tap. Restarting a cancelled prepaid subscription brings it back paused and prompts for a fresh batch; cycles surrendered at cancellation stay forfeited.

Prepaid plans are set up in the plan wizard — see Plans & pricing wizard — and managed by shoppers from their subscription portal.